Refund policy
Last updated: November 2026
Our products are digital files delivered instantly after purchase, so all sales are final.
Exceptions
We'll help, and refund where appropriate, if:
- you were charged twice for the same edition by mistake;
- your files are corrupted or won't open, and we can't fix the problem or send working files;
- you bought a different edition than you meant to: we'll help you switch or upgrade.
How to ask
Email us within 14 days of purchase with your order email and a short description of the problem.
Contact
Questions? Email us at our support address.